FAQ's
Shipping & Returns
Below are some common questions about shipping and returns
Do you ship internationally?
Currently we only ship in the United States. However, we do have future plans to expand our shipping area to other countries, so if you're interested in adding your country to the list please send us an email at admin@praisebemagnets.com.
Returns and Refunds for Bible Verse Magnets?
We have a 30-day return policy for our pre-printed Bible verses, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at admin@praisebemagnets.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at admin@praisebemagnets.com.
What about Returns and Refunds for other Magnet Orders?
Because our magnets are made to order and customized (other than our Bible Verse Magnets), we do not accept returns or refunds for these. HOWEVER, if you are not completely satisfied with your order please reach out to us immediately. We want you to love your magnets, and we will do whatever we can to make it right. Email us at admin@praisebemagnets.com with any concerns you may have.
Upon receipt of your order, please inspect everything for defects, damages, and verify that you received all correct items. If there is an issue, let us know immediately so we can work to remedy the situation.
Orders
Below are some of are common questions about orders
How long will it take to receive my order?
Order processing takes approximately 2-3 business days to manufacture and ship. Most of our orders ship via USPS, and it typically takes less than a week (about 2-3 business days) to receive your order within the continental USA. It could take a few extra days in shipping to receive your order if going to Alaska or Hawaii.
If you need an expedited order, contact us at admin@praisebemagnets.com.
What if I have a large order?
Processing time for large orders may take longer than usual due to availability and additional time it takes to manufacture. If you would like to place a large order and have deadline concerns, please contact us at admin@praisebemagnets.com and we can discuss specifics to meet your needs.
Products
Below are some common questions about our products
What if I need to add text to an image?
Glad you asked! There are currently two options available: 1) doing it on your own before uploading the final image, or 2) reaching out to us for additional customization options.
If you prefer to do things on your own, we recommend using Canva (which has a free version available and is suitable for most projects). Once you edit your image in Canva to add any needed text, download the new image as a PNG and use that file for your image upload when ordering magnets. If going this route, please note when creating a new 'Design' in Canva that the size should be 2" x 3" (for landscape orientation) or 3" x 2" (for portrait orientation). IMPORTANT NOTE: If creating your own, please allow ample space around the corners and edges of your graphic. Since our magnets have rounded corners and edges, images and text going all the way to the edges or corners have the possibility to be cutoff.
If you prefer not to mess with all that, send us an email at admin@praisebemagnets.com and we can do small customizations.
What if I want to get a Bible verse on a different background or my own image?
No problem! Send us an email at admin@praisebemagnets.com telling us what you’re looking for and we can accommodate!
What if I don’t see what I am looking for?
The options are endless when it comes to our custom photo magnets. If you don’t see what you’re looking for already in our store, send us an email at admin@praisebemagnets.com to discuss further options.